Hemas Hospitals & Laboratory Chain has set a new national benchmark in healthcare quality, winning 30 awards at the National Convention on Quality and Productivity (NCQP) 2026 — the highest number of awards won by a single hospital in the country.The achievement, comprising 22 G…
Hemas Hospitals & Laboratory Chain has set a new national benchmark in healthcare quality, winning 30 awards at the National Convention on Quality and Productivity (NCQP) 2026 — the highest number of awards won by a single hospital in the country.The achievement, comprising 22 Gold Awards, seven Silver Awards, and one Bronze Award, reflects Hemas Hospitals’ leadership in driving quality standards, patient safety, operational excellence, and continuous improvement across Sri Lanka’s healthcare sector.What makes this milestone especially significant is that every quality improvement project presented by Hemas Hospitals & Laboratory Chain received national recognition. This demonstrates not only the strength of individual initiatives, but also the depth of the organization’s quality culture across its hospital and laboratory network.Organized annually by the Sri Lanka Association for the Advancement of Quality and Productivity (SLAAQP), NCQP recognizes organizations that deliver measurable improvements through quality management and productivity initiatives. The 2026 convention was held under the theme “People-Driven Quality and Productivity for a Resilient Sri Lanka,” highlighting the importance of employee-led innovation in building stronger organizations and industries.The 30 award-winning projects addressed real, practical challenges in healthcare delivery. These included reducing emergency treatment delays, improving outpatient physiotherapy preparation times, enhancing patient communication, strengthening medication management, improving medical documentation, reducing needle-stick injuries, improving dialysis services, strengthening call centre performance, increasing energy efficiency, and improving waste segregation.Together, these initiatives show how Hemas Hospitals continues to raise the standard of healthcare by embedding quality improvement into everyday operations. The recognition also demonstrates that quality at Hemas Hospitals is not limited to clinical care alone, but extends across every touchpoint of the patient journey.The projects were developed by multidisciplinary teams across Hemas Hospitals & Laboratory Chain, with employees closest to the patient experience identifying challenges and implementing practical solutions. This people-driven approach has helped strengthen patient safety, improve operational efficiency, enhance service consistency, and deliver a better overall healthcare experience.Commenting on the achievement, Director Medical Services and Quality of Hemas Hospitals, Dr. Malith Atapattu, said, “Receiving national recognition across 30 quality improvement projects is a remarkable milestone for our teams and a testament to our unwavering commitment to excellence in healthcare. This achievement reflects the dedication of our multidisciplinary teams, who continuously identify opportunities for improvement, challenge conventional practices, and implement innovative, patient-centred solutions.”He further added, “True quality improvement begins with the people closest to patient care. Their expertise, collaboration, and commitment are what drive meaningful and sustainable change across our organization.”By winning the highest number of awards by a single hospital in the country, Hemas Hospitals has established itself as a national leader in healthcare quality. More importantly, the achievement sets a clear benchmark for the industry — showing how hospitals can improve care, safety, efficiency, and patient experience through a strong culture of continuous improvement.Thirty projects. Thirty awards. One national benchmark for quality healthcare.