Support
We usually reply within one to two business days.
Need help with KottuRoti? Ask a question, report a problem, or send feedback by emailing hi@joel.lk. Include your account email and, if reporting a bug, your device model and operating-system version so we can help faster.
Contact information
Email: hi@joel.lk
Operator: Joel Jerushan, Sri Lanka
Website: https://kotturoti.app
Frequently asked questions
How do I manage or cancel my subscription?
On Android, open Google Play, tap your profile, then Payments & subscriptions, Subscriptions, and select KottuRoti. On iPhone or iPad, open Settings, tap your name, then Subscriptions, and select KottuRoti. Cancelling stops the next renewal; you keep your plan until the end of the current billing period. The store that processed your purchase handles billing and refunds. Apple refund requests are available at reportaproblem.apple.com.
How do I delete my account?
In the app, open the Account tab and tap Delete account, then confirm. This permanently deletes your account and all data linked to it, including bookmarks, preferences, reading history, and notification settings. It cannot be undone. If you cannot access the app, email us at hi@joel.lk from your account email address and we will delete it for you. Note that deleting your account does not cancel an active subscription — cancel it in Google Play or your Apple ID subscription settings as described above.
Why am I limited to 20 stories a day?
Free accounts can read up to 20 full stories per day. Upgrading to any paid plan in the app removes the limit.
How do notifications work?
Breaking-news and digest notifications are available on free and paid plans. The app asks for notification permission automatically. You can manage topics and schedules under Account, then Notification settings, and change the operating-system permission in your device Settings.
A story or summary looks wrong. How do I report it?
KottuRoti aggregates and summarizes reporting from Sri Lankan news outlets; every story links to its original sources. If a summary looks inaccurate, email hi@joel.lk with a link to the story and we will review it.
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