A technical breakdown at the Department of Immigration and Emigration halted passport issuance services on Wednesday morning, though officials stated restoration efforts were underway.
Passport processing came to a standstill on Wednesday following an unexpected computer system failure at the Department of Immigration and Emigration. The disruption prevented citizens from obtaining or renewing their travel documents during the affected period.
In response to the outage, Controller General of Immigration and Emigration Chaminda Pathiraja confirmed that the department was actively working to address the technical issue. Officials indicated that priority was being given to restoring full functionality and resuming regular passport services at the earliest opportunity.
No timeline was provided for when normal operations would be expected to resume, or details about the scope and cause of the system failure.
