A technical malfunction in the Department of Immigration and Emigration's computer system disrupted passport issuance services on August 11, but officials confirmed the system has been fully restored and operations have returned to normal.
A temporary breakdown of the Department of Immigration and Emigration's computer infrastructure disrupted services on the morning of August 11. The technical fault caused delays in the processing and issuance of foreign passports for applicants seeking to complete transactions at the department.
Department Media Spokesperson Mahesh Karunadasa confirmed that the affected computer system has since been repaired and brought back online. Officials stated that all services are now functioning normally following the restoration work.
Authorities provided assurances to the public that passport issuance operations have resumed without further complications. No details were provided regarding the cause of the initial system failure or whether any data was affected by the outage.
